--- title: "Terms & Conditions | iWater Management South Africa" description: "Terms & conditions for iWater Management's water solutions, borehole drilling & fire protection services in South Africa." lang: en json-ld: --- [(010) 026 4225](tel:+27100264225)[admin@iwaterm.co.za](mailto:admin@iwaterm.co.za) Mon – Fri: 8:00 AM – 5:00 PM [![iWater Management](/assets/iwater-logo-transparent-colour-Bjo3kDoS.webp)](/) [Home](/) [About](/about) [Services](/services) [Industries](/industries) [Locations](/locations) [Blog](/blog) [Contact](/contact) [Book Assessment](/book-assessment) Legal # Terms and Conditions Effective date: April 2025 ## 1\. Introduction These Terms and Conditions ("Terms") govern your use of the iWater Management website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. iWater Management (Pty) Ltd is a registered South African company providing water infrastructure, treatment, and fire protection services. ## 2\. Services iWater Management provides borehole drilling, water treatment, solar-powered water systems, containerized treatment plants, modular steel tanks, monitoring and compliance, and water & fire protection services. All services are subject to site assessment, feasibility studies, and written agreement between the parties. Quotations are valid for 30 days from the date of issue unless otherwise stated. ## 3\. Site Assessments Free site assessments are offered at iWater Management's discretion. The assessment provides preliminary recommendations and does not constitute a binding agreement or guarantee of results. Detailed proposals and pricing are provided following the assessment and are subject to further geological or technical investigation. ## 4\. Pricing & Payment All prices are quoted in South African Rand (ZAR) and are exclusive of VAT unless stated otherwise. Payment terms are as outlined in the project-specific agreement. A deposit may be required before work commences. Late payments may attract interest at the prevailing prime lending rate plus 2%. ## 5\. Project Timelines Estimated project timelines are provided in good faith but may be affected by factors including weather, geological conditions, permit approvals, and material availability. iWater Management will communicate any material delays promptly and work to minimise disruption. ## 6\. Warranties & Guarantees Workmanship warranties are provided as specified in individual project agreements. Equipment warranties are subject to manufacturer terms and conditions. Borehole yield guarantees are subject to geological conditions and are detailed in the project proposal. All warranties are void if equipment is tampered with, improperly maintained, or operated outside specified parameters. ## 7\. Limitation of Liability iWater Management's liability for any claim arising from our services shall not exceed the total fees paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or special damages, loss of profit, or business interruption. Natural groundwater variations, drought conditions, and geological factors beyond our control do not constitute grounds for liability. ## 8\. Intellectual Property All content on this website, including text, images, designs, logos, and technical documentation, is the property of iWater Management and is protected by South African intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent. ## 9\. Privacy Your use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy, in accordance with the Protection of Personal Information Act (POPIA). ## 10\. Governing Law These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the South African courts. ## 11\. Changes to Terms iWater Management reserves the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised Terms. ## 12\. Contact For questions about these Terms, contact us at: Email: admin@iwaterm.co.za Phone: (010) 026 4225 Address: Unit B2 Cessna Office Park 3 Dakota Crescent, Airport Park, Germiston, 1401 ![iWater Management](/assets/iwater-logo-transparent-colour-Bjo3kDoS.webp) We design, build, and maintain tailored water systems for South African farms, industries, and communities. [](https://www.instagram.com/iwatermanage/)[](https://za.linkedin.com/company/iwatermanage)[](https://www.facebook.com/iwatermanage/)[](https://share.google/XdRzBL4edMmNFvVQV) #### Services - [Borehole Drilling](/services/borehole-drilling) - [Water Treatment](/services/water-treatment) - [Solar Powered Systems](/services/solar-powered-systems) - [Containerized Plants](/services/containerized-plants) - [Modular Steel Tanks](/services/modular-steel-tanks) - [Monitoring & Compliance](/services/monitoring-compliance) - [Water & Fire Protection](/services/water-fire-protection) - [DAB Pump Repairs](/services/dab-pump-repairs) #### Company - [About Us](/about) - [Industries We Serve](/industries) - [Media Gallery](/media) - [Book Assessment](/book-assessment) - [Contact Us](/contact) #### Service Areas - [Water Solutions Gauteng](/locations/gauteng) - [Water Solutions Cape Town](/locations/cape-town) - [Water Solutions Pretoria](/locations/pretoria) - [Water Solutions Alberton](/locations/alberton) - [Water Solutions Vereeniging](/locations/vereeniging) - [Water Solutions Durban](/locations/durban) - [Water Solutions Pietermaritzburg](/locations/pietermaritzburg) - [Water Solutions Bloemfontein](/locations/bloemfontein) - [Water Solutions Witbank](/locations/witbank) - [Water Solutions Nelspruit](/locations/nelspruit) #### Contact [(010) 026 4225](tel:+27100264225)[+27 82 920 6862](tel:+27829206862)[admin@iwaterm.co.za](mailto:admin@iwaterm.co.za) Johannesburg Unit B2 Cessna Office Park 3 Dakota Crescent, Airport Park, Germiston, 1401 Cape Town Unit 9, 12 Square Street, Watershed Park, Stikland Industrial, 7530 © 2026 iWater Management. 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